You can initiate a return within 7 days of receiving a wrong, damaged, defective or counterfeit item.
When returning an item, ensure all seals, tags and accessories are left intact and item is in its original packaging. We recommend that you keep the original carton and packaging material for a smooth and easy return.
If you have created a password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid.
Within 36 hours of receiving the returned eligible item, REMLAS shall process a refund.